Frequently Asked Questions
What time can I arrive? By what time do rooms have to be vacated?
Rooms are available from 12 noon; however, if they are ready earlier we will be happy to give you the keys.
If you wish to travel at a convenient time and arrive in the morning even if your room is not ready, you can check in, leave your luggage in our left luggage room, park your car and perhaps take a walk on the beach.
On the day of departure, rooms must be vacated by 10 am
However, if you wish to spend your last day with us, we will be happy to take care of your luggage and also give you access to a changing-room with shower and toilets in the relaxation area by the pool for a supplement of Euro 3.00 per person.
Is late check-out possible?
For late check-outs, use of the room on a daily basis is managed depending on the hotel's availability and agreed during the guest's stay. A supplement will be charged depending on the time when the room is vacated.
How do I reach you? Where can I park my car?
Getting to the Hotel Panorama is very easy ...
When you leave the motorway exit you will come to a roundabout. Turn right for Cattolica, cross the bridge over the motorway and you come to a wide avenue with a series of roundabouts.
Keep straight on until you can see the sea; you will now come to via Carducci, where you have to turn right.
Carry on for about 500 metres and we will be ready and waiting at number 147!!! :-)
You can leave your car outside the hotel for the time it takes to unload your luggage. We will advise you where to park depending on your type of holiday; either at the car park where guests enjoy special rates 200 metres away, or in one of the private spaces in the indoor car park just 50 metres away.
I read that you have a buffet system ... can you tell me what the mealtimes are? Are they flexible? Will we have our own table which is the same at every meal?
Our catering service offers complete freedom with regard to choice, times and quantities: lunch and dinner are on the buffet principle with an assortment of more than 26 dishes ,no need to choose from a menu the day before!
Our chef will prepare the dishes you select actually in the dining-room, and thanks to the flexible mealtimes he will meet the needs of both the hungriest guests and those who prefer to linger by the sea.
However, to ensure you the highest level of fully organised service, you can enjoy:
breakfast from 7.30 to 10.00 am
lunch from 12.30 to 1.45 pm
dinner from 7.30 to 8.45 pm
Guests are assigned a table which they will generally use throughout their stay.
Which row will my beach umbrella be in? Can I book one next to the sea?
Hotel Panorama offers various types of holiday specifically personalised to create your ideal holiday, whether you are seeking luxury or on a tight budget!
If you have opted for an all-inclusive package which also covers your beach space, your umbrella will be from the fourth row back.
Umbrellas in the first three rows are available with a supplement to be paid on site; to check availability, call the beach club management on 0541 967506 or write to firstname.lastname@example.org
On the day of your arrival, we will give you a voucher to be presented to the attendant, who will assign you your umbrella depending on availability.
Are you in the town centre, how far are you from the sea?
Hotel Panorama is in the same row as Cattolica's top hotels on via Carducci, a stone's throw from the sea!
It is 50 metres from the start of via Dante, the pedestrian area and summer shopping centre with a wealth of boutiques, bazaars, bars and restaurant, which offers a pleasant 10 minute stroll to piazza I° Maggio and viale Bovio, the heart of the town.
The beach is just across the road .... our beach club, Alta Marea Beach Village, is less than 50 metres away.
Visit their site www.altamareabeachvillage.it to find out about the amazing amenities that guarantee a relaxing, enjoyable holiday for adults and children alike! :-)
Do rooms have a balcony and sea view?
All our rooms have a balcony with comfortable chairs for you to relax on!
Some rooms face the sea and others have a panoramic side view of the sea.
However, there are also quieter rooms overlooking our internal courtyard.
I have a little cat or dog, can I bring them to your hotel?
We very much regret that we are unable to accommodate your pets: we ourselves love and have pets, but unfortunately the strict hygiene rules we apply, especially in view of the many forms of allergy more and more common these days, mean that we cannot welcome them to our hotel.
I am allergic to gluten (lactose, tomatoes, etc), I'm a vegetarian or vegan, can you cater for my needs?
Our catering department offers freedom in times, quantities and choice, with breakfast, lunch and dinner, all served on the buffet principle and all including gluten-free and vegetarian or vegan dishes.
The chef and his staff will make any changes necessary to the dishes on offer to allow you to enjoy them all and appreciate the flavour and quality of the produce used.
However, kindly inform us if you have a very serious allergy, to enable us to serve you with even greater care.
Are you a smokers' hotel?
Hotel Panorama is a No Smoking Hotel and we ask our guests who are smokers to make the small sacrifice of not smoking in the rooms or public areas ... this enables us all to make the small sacrifice of not smoking in the rooms or public areas ... this enables us all to appreciate the wonderful fragrance of the sea and benefit from a healthy environment!
However, for anyone feeling the need to relax with a cigarette, perhaps accompanied by a good cup of coffee, there are always the outdoor tables of the bar area!
I'm travelling with a child, will I find everything I need to look after him/her, do you run children's activities?
For a carefree holiday together .... you will find all your home comforts in our hotel!
Cradles, cots, baby baths, bottle-warmers, changing-table in the foyer toilet and flexible mealtimes in our restaurants with comfortable high-chairs, bibs, dishes, cutlery and specific children's menus, with skilled staff to prepare them as and when you request.
We have strollers and bikes with child-seats for enjoyable outings.
In our indoor play area,the Panoclub, our Babysitter will encourage young guests to express their creativity, play and make new friends while mum and dad relax in the restaurant or socialise.